Headquartered in Brookfield, WI, James Imaging Systems has provided innovative document imaging and printing solutions to our clients for over 40 years. We understand the unique opportunities and challenges faced by the Wisconsin business community and match technologies uniquely suited to each of our client’s specific needs. Clients come back to us year after year because they like the quality of goods, the extra service we give, and the friendly and careful treatment they receive from all of us.
Our goal is to continually provide value to our clients through an unmatched combination of world-class imaging products and services. By doing this, we can help you deliver significantly improved efficiency and productivity in your workflow. We focus on delivering an effective strategy for success, so you can focus on improving yours.
Our Core Values
Our core values are more than just words on paper – they are the foundation for everything we do. They inform our company’s culture and are critical to our mutual success. Our clients will not find our core values on a fancy plaque on the wall; instead, they will be clearly evident in our people and how we treat clients, each other and the great work we do.
What Our Clients Are Saying About us
“James Imaging Systems came in here and analyzed our needs and what output we were producing on each of our machines, and then came back with a machine that far better served us.”
“They respond to issues quicker than any other vendor that I’ve used in the past and they seem to always have the right solution. The value for the services and the product that I receive from James Imaging seems to be a much better value than what I’ve experienced in the past.”
“James Imaging Systems gives us goods and services, but they’ve also partnered with us. They’ve done a great job of figuring out what our needs are and how we define value, and then making sure we have the correct product and then standing behind that product.”
“James Imaging Systems manages our devices. We’re getting a really, really good price, and that’s what our administrative and our finance team can’t get anywhere else.”
“We use James Imaging System’s Managed Print Services. They can tell what is going on with all of our systems without even coming on to our sites, so they are doing everything before we ask them.”
“I view James Imaging Systems as a partner. They’re not just a vendor who’s supplying us with, you know, the paper, let’s say. They’re supplying us with the ability to do our job. They’re the best of the best and they’re going to offer you the best of the best.”
A lot has changed in the document imaging industry since we opened and our philosophy has not. Our focus is to ensure our clients that they have the tools to communicate and share documents quickly and effectively. Our mission is to completely satisfy our clients by providing them with quality imaging systems and superior services.
We strive to ensure maximum uptime for your office equipment by using state-of-the-art monitoring tools that track the performance of your printer fleet in real time.
- Guaranteed 4 hours or less response time
- “Total Call Concept” – fix the problem and conduct preventative maintenance on every call
- Average service team tenure = 19+ years of industry experience
- All technicians are manufacturer-certified on all equipment they service
- Vehicles are company owned and maintained, resulting in greater reliability
- GPS tracking on all vehicles for greater routing efficiency and quicker response times
- Technicians “warehouse” replacement parts on their vehicles
Maximize Your Business Operations
Leadership Team & History
It all began in 1977 when James G. Tegeder founded a company called James Office Equipment in the basement of his home on a cornerstone of quality, integrity and service. James and Lola A. Tegeder served as directors of the corporation which was located in Waukesha, Wisconsin and provided office equipment such as copiers, typewriters, duplicating machines and fax machines along with equipment maintenance and repair services.
In 1982, James and Lola moved their business to a new location in Waukesha in order to support its growth. James unexpectedly passed away in 1984 and during this very difficult time, Lola took over the business to keep the company’s strong tradition alive. In 1988, Thomas J. Tegeder and Patrick Tegeder, sons of Lola and James, acquired ownership interests in the company and in 2004, Thomas purchased Patrick’s ownership interest. Since 2006, Lola has served as Chairman of the Board and CEO and Thomas has served as President.
The company relocated to its current location in Brookfield, Wisconsin in October of 2000. On July 14, 2005, James Office Equipment changed its name to James Imaging Systems, Inc., to more accurately reflect the fast growing digital imaging nature of the company’s business. James Imaging Systems has grown to be the second largest independent dealer in our market.
For 34 years, Lola and Tom have worked side-by-side through this ever-changing, dynamic industry. Their award-winning business has grown from just a few employees to well over 100. The company’s “team-first” mentality was first formed by James, and Lola and Tom credit their employees for the success of the business. Currently, the company is under construction to double the physical size of their Brookfield headquarters.
Lola Tegeder is the CEO of James Imaging Systems and is actively involved in its daily operations and her building expansion. As the majority shareholder, James Imaging Systems is recognized as a Woman-Owned Business Enterprise at both the National and Wisconsin levels. In 2012, Lola was selected as one of only 14 recipients for the Governor’s Trailblazer Award for Women in Business. Lola studied at The Art Institute of Chicago and the University of Wisconsin-Waukesha. Outside of the office, Lola enjoys spending time with her family.
Philosophy – When things happen in life and you find yourself faced with an impossible situation, only faith, strength, confidence and courage will pull you through.
Lola A. Tegeder, CEO
Thomas J. Tegeder, President
Tom Tegeder is the President of James Imaging Systems and his career began when he was just a teenager and was tasked with duties that included sweeping the driveway and cleaning the offices in the building. Over time, he worked in various warehouse and office positions. While attending college at Carroll University, Tom assisted with deliveries and sales calls which led to his interest in sales. After college, Tom worked a sales territory in Milwaukee and then moved into a sales management position. He then served as Vice President prior to his current role as President. Tom is an active member of the Waukesha Rotary, Young Presidents’ Organization, and Select Dealer Group. Outside of the office, Tom loves to spend time with his wife and two children and sailing the beautiful lakes nearby.
The best advice Tom’s ever received – Hire the best … Fire the rest … And stay out of court!
Words to Live By
“There is only one boss. The customer. And he can fire everybody in the company, from the chairman on down,
simply by spending his money somewhere else.”
—Sam Walton, The late President of Walmart/Sam’s Club
James Tegeder kept these words displayed in his office to inspire his leadership style and team focus.